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We’d love to hear from you. Whether you have a question about sizing, shipping, or just want to say hello, we’re here for you.

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Visit Our Showroom

Khalifaghat, Kamrangirchar
Dhaka, Dhaka, Bangladesh, 1211

Store Hours

Sunday – Thursday: 10 AM – 8 PM
Friday: 2 PM – 8 PM
Saturday: Closed

Call or WhatsApp

+880 1924-904441

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Help Centre

How Can We Help?

Delivery

  • Inside Dhaka: 2–3 business days
  • Outside Dhaka (nationwide): 4–7 business days
  • Flat delivery fee: ৳60 nationwide
  • Cash on Delivery (COD) available

Returns & Exchanges (Fashion Items)

  • Returns/exchanges accepted within 3 days of delivery
  • Item must be unused, with tags and original packaging intact
  • Wrong size can be exchanged for the same item in a different size

Returns & Exchanges (Cosmetics Items)

  • For hygiene reasons, opened or used cosmetics cannot be returned or exchanged
  • If you receive the wrong item or a damaged product, contact us within 24 hours of delivery for a replacement

How to Request a Return/Exchange

Message us on WhatsApp (+880 1924-904441) or our Facebook Page with your Order ID.

Kurti / Fashion Sizing

Size Bust Waist Hip
L38″34″40″
XL40″36″42″
XXL42″38″44″

Measurements are approximate and may vary slightly by fabric. Need help choosing a size? Message us on WhatsApp before ordering and we’ll help you find the right fit.

Q: How do I place an order?

A: Go to any product page, choose your size/variant, and click “Add to Cart” or “Buy Now” to complete checkout.

Q: What payment methods do you accept?

A: Currently Cash on Delivery (COD) only — pay when your order arrives. bKash/Nagad payment is coming soon.

Q: How long does delivery take?

A: 2–3 days inside Dhaka, 4–7 days outside Dhaka.

Q: Is COD available everywhere?

A: Yes, COD is available nationwide across Bangladesh.

Q: How do I know my order was confirmed?

A: You’ll see a confirmation screen with an Order ID right after checkout. Save it — you can reference it if you contact us.

Q: Are your products authentic?

A: Yes, every fashion and cosmetics item at Classic Aura is 100% authentic and quality-checked before listing.